FAQ

Creating an account at AMPM Casino takes just a few minutes. Click the 'Sign Up' or 'Register' button on our homepage, then complete the registration form with your personal details including your name, email address, phone number, and date of birth. Create a secure password, select your preferred currency, and agree to our terms and conditions. Verify your email address by clicking the link we send to your inbox. For added security, we may request identity verification documents before your first withdrawal. This standard procedure protects both you and our platform from potential fraud. Once verified, you'll have full access to our extensive game library, promotional offers, and payment options.

AMPM Casino offers a diverse range of payment options to accommodate players worldwide. For traditional banking, we accept Visa, MasterCard, and bank transfers. E-wallet options include Neteller, Skrill, ecoPayz, and eZeeWallet for instant transactions. Cryptocurrency enthusiasts can use Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Ripple (XRP), and Tether (USDT) for enhanced privacy and reduced processing times. We also support prepaid options like Neosurf and CashtoCode for players who prefer not to share banking details online. Minimum deposit amounts vary by method but typically start at €10-20, while maximum limits are generous to accommodate high-rollers. All transactions are protected with advanced encryption technology to ensure your financial information remains secure.

New players at AMPM Casino can claim our €1500 Welcome Package spread across your first three deposits. Your first deposit receives a 150% match up to €300 with a minimum deposit of €20. We also offer alternative welcome options including 50 wager-free spins on select games. Additionally, we provide several no-deposit bonuses for new registrations, such as 20 Free Spins on 'Book Extreme' using code SPEXNDT, 30 Free Spins on MultiFly! with code MLNDFLEX, or 25 free spins with code CHIPY25. All bonuses come with a standard 45x wagering requirement unless specified otherwise. Remember to read the specific terms for each offer, as maximum bet restrictions (€3 while using bonuses) and game contribution percentages apply. These generous offers provide an excellent opportunity to explore our extensive game collection while extending your playing time.

Withdrawing winnings from AMPM Casino is straightforward. Log into your account, navigate to the Cashier or Banking section, and select 'Withdrawal.' Choose your preferred payment method from the same options used for deposits, including credit/debit cards, e-wallets, bank transfers, or cryptocurrencies. Enter the amount you wish to withdraw (minimum €20 for most methods) and confirm the transaction. First-time withdrawals require identity verification—you'll need to submit documents proving your identity and address. Processing times vary by method: e-wallets and cryptocurrencies typically process within 24 hours, while card payments and bank transfers may take 3-5 business days. There are no withdrawal fees from our side, though your payment provider might apply charges. Note that you must complete any active bonus wagering requirements before withdrawing associated winnings.

Yes, AMPM Casino operates under a valid gaming license that ensures regulatory compliance and player protection. Our platform employs industry-standard 128-bit SSL encryption technology to safeguard all personal and financial data transmitted on our site. We partner exclusively with certified game providers whose products undergo regular testing by independent auditing organizations like eCOGRA and iTech Labs to verify fair play and random outcomes. All games use Random Number Generators (RNGs) that guarantee unpredictable results. We also implement strict data protection policies that comply with international privacy standards. Our commitment to responsible gaming includes self-exclusion options, deposit limits, reality checks, and session time limits to promote healthy playing habits. These comprehensive security measures create a trustworthy environment where players can enjoy our services with complete peace of mind.

AMPM Casino boasts an impressive collection of over 3,000 games from 40+ leading software providers including NetEnt, Microgaming, Pragmatic Play, Evolution Gaming, and Yggdrasil. Our slots category features classic three-reelers, video slots, and progressive jackpot games with life-changing prize pools. Table game enthusiasts can enjoy multiple variations of blackjack, roulette, baccarat, and poker with diverse betting limits. Our live casino section, powered primarily by Evolution Gaming and Ezugi, offers real-time gaming with professional dealers streaming from state-of-the-art studios. We also feature specialty games like bingo, keno, scratch cards, and virtual sports for players seeking something different. New games are added weekly, ensuring our library stays fresh and exciting. All games are optimized for mobile play, allowing seamless gaming across devices. Use our convenient search and filter functions to quickly find your favorite titles or discover new games based on theme, provider, or feature.